Library 2.0 Theory: Web 2.0 and its Implications for Libraries

Source article:
Maness, J. M. Library 2.0 Theory: Web 2.0 and its Implications for Libraries. [Electronic version]. Webology, 3 (2), June 2006.
http://www.webology.ir/2006/v3n2/a25.html

Abstract:

In this article, the author tried to resolve some controversies in Library 2.0 by setting a definition that would be accepted and used by the library community. The paper also aimed to promote the use of different Web 2.0 technologies such as synchronous messaging, media streaming, blogs, wikis, social networking, tagging, and RSS feeds in improving the library’s relationship and interaction to its users. The implications of these technologies were also presented to provide a holistic view on implementing them.

Things I learned from the article:

1. There are various ways of improving the library-user relationship, communication and interaction.


2. Tagging actually allows the users to participate in cataloging/indexing library documents/materials. This will help the searchers to find materials/documents with subjects both on the standardized form and the term assigned by the users.


3. Libraries should customize their services based on their users’ needs and demands.

Change is inevitable to organizations which aim to serve their users better. The library for one, undergoes changes that will meet the needs and demands of its users which are also constantly changing. Using Web 2.0 technologies creates a virtual community for the users where in they can interact with the other users and the librarian. This will facilitate faster and better recognition of the clients’ needs. Aside from accessing, sharing of library collection is also being emphasized by these technologies. These new approaches have numerous ways of improving library services and as time goes by, the list will also continue to grow. But we must always bear in mind that not all libraries can afford to implement such technologies due to budget constraints. The availability of online library services does not really matter to the users of these libraries. I guess the real measurement of the effectiveness of services, in whatever form it may be (online or offline), is how satisfied the users feel using your library.